A recent issue we investigated caused Citrix sessions to fail for some users shortly after a Cisco Webex update was deployed through Microsoft Intune / Patch My PC. Users were receiving the following error: “Unable to Start — You might be having an issue with a Citrix virtual driver (VDCSCOMT)” At first glance, this looked…
🟦 Introduction If your transitioning to Citrix LAS this week and come across a DDC that is not activated but the other DDCs are activated. You may have a Cipher issue, which is an issue we came across. But first! Ensure all your DDCs are running the correct supported Version Citrix Virtual Apps & Desktops:…
Summary: I ran into an issue today with a machine catalog where the client’s golden image snapshot was missing. The VDA and several applications required updating before any new machines could be created. The original snapshot had been deleted and recreated, and when attempting to publish the updated image to the Full Copy MCS catalog,…
Issue: If you’re using Citrix Gateway (NetScaler) purely for Citrix DaaS / Virtual Apps and Desktops access via ICA Proxy, you may be surprised to see a legacy VPN portal homepage (/vpn/portal/homepage.html) load when accessing the Gateway in a browser. This isn’t desirable, especially when you’re not using the Gateway for VPN or Clientless Access…
Today, I’m troubleshooting an issue with Netscaler 13.1.23.17, deployed on VMWare VMWare 7.0 / NSX 4.0. Issue: When deploying the Netscaler and after entering the NSIP details, the default password doesn’t seem to work. The error is No such file or directory. Configuration: Out of the box OVF template deployed NSIP NIC1 (E1000) and added…
Introduction: This is an issue that crops up a lot for some Citrix users and its usually an issue with reading the profiles or latency on the network. This can be helped by increasing the time it takes for a session to load in Windows. Most recent issue: A User is trying to login and…
Today I’ve been trying to troubleshoot Issues with installing the Cloud Connector from the command line with the API. Initially, I thought this was a proxy-related issue as this needed to be configured anyway. Troubleshooting Logs Where to find the logs: C:\Users\Username\AppData\Local\Temp\CitrixLogs\CloudServicesSetup Look for the Exit Code and This was the cause: 1F8C:139C][2023-01-17T13:11:21]e000: System.IO.InvalidDataException: Unable…
We are seeing a common issue with VDA 1912 LTSR CU3 and VDA 1912 CU4 but other versions as well. Error: The security database on the server does not have a computer account for this workstation trust relationship Resolution: Log in to the workstation / VDI as a local administrator and open PowerShell as Administrator…
The issue: Last week Citrix released Citrix Workspace App which replaced Citrix Receiver. Our clients have started experiencing issues launching applications since the upgrade which was working fine on Receiver. Creating a new account and signing into first time works fine, however, once the user logs off and attempts to sign in again receives an Error message:…