Whatever Networks

Enterprise Infrastructure Engineering
Citrix • NetScaler • Cloud • Automation

Real-world Citrix, NetScaler, and infrastructure engineering guides.

  • How a Cisco Webex Update Triggered Citrix Workspace Launch Failures
    A recent issue we investigated caused Citrix sessions to fail for some users shortly after a Cisco Webex update was deployed through Microsoft Intune / Patch My PC. Users were receiving the following…
  • Citrix LAS DDC – Not Activated
    🟦 Introduction If your transitioning to Citrix LAS this week and come across a DDC that is not activated but the other DDCs are activated. You may have a Cipher issue, which is…
  • Updating a Citrix Golden Image in a Full Copy MCS Catalog (Fixing “Path Not Found”)
    Summary: I ran into an issue today with a machine catalog where the client’s golden image snapshot was missing. The VDA and several applications required updating before any new machines could be created….
  • Netscaler: How to Remove the Default Citrix Gateway Homepage
    Issue: If you’re using Citrix Gateway (NetScaler) purely for Citrix DaaS / Virtual Apps and Desktops access via ICA Proxy, you may be surprised to see a legacy VPN portal homepage (/vpn/portal/homepage.html) load…
  • Citrix Studio Launch Error Post OS Upgrade
    Issue Summary: Today, I’ve been troubleshooting an issue with Studio after a Windows 2012 to Windows 2019 upgrade. Version: Citrix Studio 1912 LTSR but can applied to other versions. Error Details: Error Source:…
  • Citrix Session disappears on Launch
    Issue Reported: A user tries to launch a Citrix application or desktop, and the session starts and then disappears. In some cases, there are no logs in Storefront or Citrix Director of the…

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