🟦 Introduction If your transitioning to Citrix LAS this week and come across a DDC that is not activated but the other DDCs are activated. You may have a Cipher issue, which is an issue we came across. But first! Ensure all your DDCs are running the correct supported Version Citrix Virtual Apps & Desktops:…
Summary: I ran into an issue today with a machine catalog where the client’s golden image snapshot was missing. The VDA and several applications required updating before any new machines could be created. The original snapshot had been deleted and recreated, and when attempting to publish the updated image to the Full Copy MCS catalog,…
Issue: If you’re using Citrix Gateway (NetScaler) purely for Citrix DaaS / Virtual Apps and Desktops access via ICA Proxy, you may be surprised to see a legacy VPN portal homepage (/vpn/portal/homepage.html) load when accessing the Gateway in a browser. This isn’t desirable, especially when you’re not using the Gateway for VPN or Clientless Access…
Issue Summary: Today, I’ve been troubleshooting an issue with Studio after a Windows 2012 to Windows 2019 upgrade. Version: Citrix Studio 1912 LTSR but can applied to other versions. Error Details: Error Source: Citrix Studio StackTrace: System.Management.Automation.PSArgumentException The mandatory value ApplicationBase is not specified for registry key HKEY_LOCAL_MACHINE\Software\Microsoft\PowerShell\1\PowerShellSnapIns\Citrix.Configuration.Admin.V2. at System.Management.Automation.PSSnapInReader.ReadStringValue(RegistryKey mshsnapinKey, String name, Boolean mandatory)…
Issue Reported: A user tries to launch a Citrix application or desktop, and the session starts and then disappears. In some cases, there are no logs in Storefront or Citrix Director of the failed attempt to connect. Users don’t even see a popup message. Troubleshooting: If this issue only affects a single user, the first…
Issue: The default password is not accepted when using VMWare Workstation 17.5 This is the same in version 13.0 and Version 13.1, out of the box (ova template), however my Netscaler ADC 13.1 and 14.1 works fine. I’m using NAT on the Network interface. VMware Settings: Now I know that 16 Core and 32GB is…
Today, I’m troubleshooting an issue with Netscaler 13.1.23.17, deployed on VMWare VMWare 7.0 / NSX 4.0. Issue: When deploying the Netscaler and after entering the NSIP details, the default password doesn’t seem to work. The error is No such file or directory. Configuration: Out of the box OVF template deployed NSIP NIC1 (E1000) and added…
Introduction: This is an issue that crops up a lot for some Citrix users and its usually an issue with reading the profiles or latency on the network. This can be helped by increasing the time it takes for a session to load in Windows. Most recent issue: A User is trying to login and…
Today I’ve been trying to troubleshoot Issues with installing the Cloud Connector from the command line with the API. Initially, I thought this was a proxy-related issue as this needed to be configured anyway. Troubleshooting Logs Where to find the logs: C:\Users\Username\AppData\Local\Temp\CitrixLogs\CloudServicesSetup Look for the Exit Code and This was the cause: 1F8C:139C][2023-01-17T13:11:21]e000: System.IO.InvalidDataException: Unable…